FAQ

I´m moving to the Houston area from out of town. How can I get an estimate if I´m not there?

We´ve worked with customers moving to the Houston area from all over the country and all over the world. If it´s not convenient for you to meet us, we´ll be happy to coordinate with your builder or Realtor to get access to the house and take measurements. Then we can correspond via phone, fax or e-mail to get your estimate to you and get your job started.

I´m building a new house. Do I need to wait until I close to contact Katy Blinds & Shutters?

Not at all - we work with many customers during the construction phase, timing our orders so they´re ready as close to move-in as possible. As long as we have adequate lead time, we may be able to install your blinds the day you close.

Can I roll the cost of my window coverings into my mortgage?

Yes, as long as you haven't closed on your loan yet. In most cases, all you need to do is let your mortgage company know this is what you´d like to do. They´ll take our proposal and add it to your loan. At closing, these funds are held by the title company who then cuts us a check when the work is complete.

Do you offer free in-home estimates?

Yes. All you need to do is call or e-mail to set up your free in-home estimate and we´ll bring the showroom to you. One of our knowledgeable sales reps will discuss your options with you, show you samples, measure your windows and write up a quote on the spot.

What are your payment terms?

We require a 50% deposit when the order is placed and the balance upon installation. We accept cash, checks, Mastercard, Visa, American Express, and Discover.

How long will it take to get my blinds?

Most of our blinds and shades can be installed in about two weeks. Plantation shutters do a bit take longer, and the total time frame depends on the style and current workload.